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HP Pavilion Laptop PC 15-eg2000 (4U8D6AV)
Microsoft Windows 11

I have brought a laptop from online my laptop warranty start date is before my purchase date now i am facing issue  it shows warranty is ended but from the purchase date is not end i want to claim my warranty

1 REPLY 1
HP Recommended

Hi @Pavillion0604 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

The warranty at times gets accounted for the shell life period as well.

 

We have few steps to upload your invoice to get the warranty updated.

 

Go to the Product Warranty Check website. https://support.hp.com/us-en/checkwarranty

 

Select the country/region where the computer was purchased, type your serial number, and then click Submit .

 

1. From the HP Product Warranty Check results for your product, click Dispute this to display the Warranty validation form.

 

2. Type your contact information, and then select a Dispute reason.

 

3. If prompted to upload the proof of purchase, click Choose File, and then double-click the proof of purchase file to upload it.

 

Note: Make sure that the file does not exceed 2 MB and is an acceptable digital file format: .bmp, .doc, .docx, .gif, .jpg, .png, .pdf, or .zip.

 

4. Click Dispute warranty.

 

HP reviews the warranty status for your product and contacts you after the review.

 

Reference link: https://support.hp.com/us-en/document/ish_2534210-1364541-16

 

 

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee

If you find the information provided useful or solves your concerns, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
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