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HP Recommended
HP EliteBook 840 G7 Notebook PC (8PZ98AV)
Microsoft Windows 10 (64-bit)

When i insert a sin to Nano SIM card slot nothing happens i cant connect to the cellular data. in network adaptor settings there is no cellular data adaptor. If there is no 4G LTE module is installed to the motherboard, can i install a new LTE module from eBay? and what is the module support for this model?

1 REPLY 1
HP Recommended

@Nuwanelite 

 

Not all machines have WWAN options. The series has 2 options

  •             Intel XMM 7560 LTE-Advanced Pro Cat 16
  •             Intel XMM 7360 LTE-Advanced Cat 9

and MUST be configured at the factory as mentioned in

 

            https://support.hp.com/my-en/document/c06680927#AbT9

 

You can't do that yourself.

 

Regards.

BH
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