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03-04-2022 05:32 PM
Product: HP EliteBook 840 G7 Notebook PC (8PZ98AV)
Operating System: Microsoft Windows 10 (64-bit)
When i insert a sin to Nano SIM card slot nothing happens i cant connect to the cellular data. in network adaptor settings there is no cellular data adaptor. If there is no 4G LTE module is installed to the motherboard, can i install a new LTE module from eBay? and what is the module support for this model?
1 REPLY 1
03-04-2022 07:03 PM
Not all machines have WWAN options. The series has 2 options
- Intel XMM 7560 LTE-Advanced Pro Cat 16
- Intel XMM 7360 LTE-Advanced Cat 9
and MUST be configured at the factory as mentioned in
https://support.hp.com/my-en/document/c06680927#AbT9
You can't do that yourself.
Regards.
BH
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