Need Test Summary of battery: HSTNN-OB1P HP PAVILLON 14-ec1006no

[RudholmAnton]

Hello all,

I need a test summary of the battery inside my HP PAVILLON 14-ec1006no.
Battery type: HSTNN-OB1P

Anyone know how I can get my hands on this information? I've tried googling for a while but can't seem to find anything.

Best regards

Anton

[sandytechy20]

@RudholmAnton 

Welcome to the HP support community.

I understand that you want a battery test summary, I am glad to assist you.

Run a component test on the battery to get the test details.

Refer to this document for steps:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[RudholmAnton]

Hi Sandy!
Thanks for reaching out.

The information I need is: 

* I need to know contact details about the product manfacturer of the lithium battery inside of this computer. (address, phone, email, website)

* Contact details and physical location where the UN38.3 test of the battery took place (address, phone, email, webiste)

* Test report number

* Date of test report

* Description of battery, model no

* Name and title of Signatory

I am not sure if I can get this information by the way you're proposing?

Best regards

[sandytechy20]

@RudholmAnton

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers