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- Re: Need Test Summary of battery: HSTNN-OB1P HP PAVILLON 14-...
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10-09-2023 02:52 AM
Hello all,
I need a test summary of the battery inside my HP PAVILLON 14-ec1006no.
Battery type: HSTNN-OB1P
Anyone know how I can get my hands on this information? I've tried googling for a while but can't seem to find anything.
Best regards
Anton
10-11-2023 01:17 PM
Welcome to the HP support community.
I understand that you want a battery test summary, I am glad to assist you.
Run a component test on the battery to get the test details.
Refer to this document for steps:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
10-13-2023 12:55 AM
Hi Sandy!
Thanks for reaching out.
The information I need is:
* I need to know contact details about the product manfacturer of the lithium battery inside of this computer. (address, phone, email, website)
* Contact details and physical location where the UN38.3 test of the battery took place (address, phone, email, webiste)
* Test report number
* Date of test report
* Description of battery, model no
* Name and title of Signatory
I am not sure if I can get this information by the way you're proposing?
Best regards
10-13-2023 01:21 PM
@RudholmAnton
This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers
Sandytechy20
I am an HP Employee