New Laptop charging only upto 99%

[ROCKY024]

Hello All,

I bought new HP Laptop yesterday and the battery charges only up to 99%

Please assist on how to fix this error.

Thanks for helping out.

[ub6424]

Hello @ROCKY024 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before we continue ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Please report back

[ROCKY024]

@Ub6424 

Thank you for reaching out to me. The problem got solved by updating the Bios.

[ub6424]

Hello @ROCKY024 

Thanks for reporting.

Keep an eye on the battery status ...

Kind regards