cancel
Showing results for 
Search instead for 
Did you mean: 
ManishMayank
New member
1 0 0 0
Message 1 of 2
177
Flag Post

New Laptop shows already in Warranty

HP Recommended
Hp 15-db 1000 laptop pc
Microsoft Windows 10 (64-bit)

Hi,

 

I purchased a new laptop on 28th June but it shows in warranty since November 2019.

 

Please explain how can it be possible? 

 

How can i check this laptop is brand new or resold & refurbished

1 REPLY 1
IT_WinSec
Level 15
Level 15
10,021 9,918 802 3,894
Message 2 of 2
Flag Post
HP Recommended

Hello @ManishMayank 

 

Welcome !

 

Note that you do not need to worry about this.

 

If you have checked your warranty here, note that the information shown is what is seen in HP systems. The warranty usually starts from the time the device was released from factory but sometimes there are few weeks or months where is not sold to an end user and stays in a shop. Whenever you need to claim free in-warranty service, what matters is your purchase documents such as invoices or other similar.

 

If your machine is still in active warranty and if you want the data validated and fixed in the HP website/system, please follow the instructions here to dispute the warranty period.

 

Hope this helps you.

>> Your FEEDBACK is important. Click below on Accept As Solution or ThumbUp+ buttons if my comments helped or to say thanks <<
*** I work for HP *** I express personal opinion only *** HP Expert - Volunteer since 2013
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation