No Windows 10 x64 wireless drivers on product download site.

[DBW-1701]

I have been searching for Win10-x64 Intel Wireless driver(s) for the following models but they are no longer on the products driver download site. I know they have been there in the past, but they appear to have been pulled. Is this true? And can we expect more drivers drop off of HP’s support site in favor of an alternate source?

(Models: 810G2/G3, 840G1/G2/G3/G4, X360 1030 G2, Zbook17G2/G3/G4 and Zbook Studio G4)

Thanks.

[banhien]

@DBW-1701

Sometimes during servers maintenance we won't be able to find drivers pages. Please try again, for example

   https://support.hp.com/au-en/drivers/selfservice/hp-elitebook-revolve-810-g2-tablet/6617053

is available now.

Regards.

[DBW-1701]

Banhien-Thanks for the prompt reply. I followed the link you provided and can confirm the driver page is indeed available as it was before. However, specifically there are no “Intel Wireless LAN drivers” for the 810-G2 or any of other models I listed. Is it possible these are now only available via Windows Update?

[banhien]

@DBW-1701

Do you know what are they ? You can go directly to Intel site to download. HP used to modify third party vendor drivers but I believe recently HP let customers to use drivers from some suppliers. Why to reinvent the wheel already there, this will save time and money.

Regards.

[DBW-1701]

Banhien-I appreciate your suggestion but I think I need to clearify my situation. I support a small organization with around 2600 HP computers and we use HP's SSM to manage the installation of the drivers and utilities. What I need to know is if SSM is going to be a viable corporate solution going forward for Windows 10(x64). Thanks again.

[Joel_R]

Models: 810G2/G3, 840G1/G2/G3/G4, X360 1030 G2, Zbook17G2/G3/G4 and Zbook Studio G4

I just checked the web site and I see the Intel I219LM/V wireless driver (SP84820) avaialble for the....

SysId04=0x828C
SysName04=HP ELITEBOOK 840
SysId05=0x80D6
SysName05=HP ZBOOK 17 G3 MOBILE
SysId07=0x8079
SysName07=HP ELITEBOOK 840 G3,HP ELITEBOOK 850 G3
SysId12=0x83B2
SysName12=HP ELITEBOOK 840 G5,HP ELITEBOOK 846 G5,HP ELITEBOOK 850 G5,HP ZBOOK 14U G5 MOBILE,HP ZBOOK 15U G5 MOBILE
SysId16=0x8270
SysName16=HP ZBOOK 17 G4 MOBILE
SysId18=0x826B
SysName18=HP ZBOOK STUDIO MOBILE
SysId19=0x80D4
SysName19=HP ZBOOK STUDIO G3 MOBILE

I just checked the web site and I see the Intel I217LM/V wireless driver (SP71849) avaialble for the....

SysId01=0x190A
SysName01=HP ZBOOK 17 MOBILE
SysId04=0x198F
SysName04=HP ELITEBOOK 850 G1 ,HP ELITEBOOK 840 G1 ,HP ZBOOK 14 MOBILE ,HP ELITEBOOK 750 G1 ,HP ELITEBOOK 740 G1
SysId05=0x1991
SysName05=HP ELITEBOOK 820 G1 ,HP ELITEBOOK 720 G1
SysId10=0x21B3
SysName10=HP EliteBook Revolve 810 G2
SysId11=0x2216
SysName11=HP ELITEBOOK 840 G2 ,HP ELITEBOOK 850 G2 ,HP ZBOOK 14 G2 MOBILE ,HP ZBOOK 15U G2 MOBILE ,HP ELITEBOOK 740 G2 ,HP ELITEBOOK 750 G2
SysId12=0x225A
SysName12=HP ELITEBOOK 820 G2 ,HP ELITEBOOK 720 G2
SysId17=0x2255
SysName17=HP ZBOOK 17 G2 MOBILE
SysId19=0x22FB
SysName19=HP EliteBook Revolve 810 G3 G1

SSM continues to be supported by HP for SoftPaq installation for Windows 10 64bit.

Another HP Client Manageability Tool that you might want to review is HP Image Assistant (HPIA).  

http://ftp.hp.com/pub/caps-softpaq/cmit/HPIA.html

This free tool can assist you by analyzing your system image against an HP reference image.  Some of your systems are a little older and may not be supported by this tool.  Check this web site to see which platforms are supported by this tool.

https://ftp.hp.com/pub/caps-softpaq/cmit/imagepal/ref/platformList.html

Joel

Joel

[DBW-1701]

Joel, thanks for your response. But I do not understand how Intel I217LM/V, Intel I218LM/V or Intel I219LM/V driver packages are going to resolve my WIRELESS driver issues? Device examples: Intel Dual Band Wireless-AC 7260 Intel Dual Band Wireless-AC 7265 Intel Dual Band Wireless-AC 8260 Intel Dual Band Wireless-AC 8265 I'm I missing something here? Please enlighten me if I did. And as of moments ago there are still no "Intel wireless drivers" for the models I have previously listed. Thanks.

[Joel_R]

Oops.  

Here are the wireless drivers.  I will let support know that they are not showing up properly on the support site.

SP84413

ftp://ftp.hp.com/pub/softpaq/sp84001-84500/sp84413.exe

ZBook 17 G2, G3, G4

ZBook Studio G4

810 G2

840 G1

x360 1030 G2

SP79134

ftp://ftp.hp.com/pub/softpaq/sp79001-79500/sp79134.exe

810 G3

SP87053

ftp://ftp.hp.com/pub/softpaq/sp87001-87500/sp87053.exe

840 G2, G3, G4

I used HP SDM to find these SoftPaqs.  SDM is a free driver management tool.

http://ftp.hp.com/pub/caps-softpaq/cmit/HP_SDM.html

Joel

[DBW-1701 · Accepted solution]

Joel, Thanks for the links and for passing the issue on to support!

Again, Thank You for your help.