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- No warranty dispute link and wrong warranty period
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08-05-2021 12:29 AM
I purchased my HP laptop two days ago, but the HP Support Assistant says that I have only 7 months of warranty left. I tried to dispute the warranty, but there is no link! I have swept the internet but cannot find a solution. Kindly send me a link/email/contact where I can get my warranty corrected.
This is my first HP product. I hope that my issues can be resolved promptly.
08-05-2021 07:21 AM
Hi:
This is a peer to peer forum, not HP customer support. We do not work for or represent HP.
For whatever reason they do it, HP starts the warranty clock ticking the minute the PC leaves the assembly plant.
So the more time the PC sits unsold, the less time remains on the warranty.
Watch the video below for how to get the warranty start and end dates adjusted.
How to Submit a Dispute to Validate Your Warranty | HP Support | HP - YouTube
Here is the link to the online warranty dispute form...
HP PCs, printers - Dispute a warranty status | HP® Customer Support
Here is the link to contact HP customer service in India...