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‎01-04-2021 09:00 AM

HP Recommended
Product: Thunderbolt Dock 120W G2
Operating System: Microsoft Windows 10 (64-bit)

The Thunderbolt dock makes noise no matter what I do. I had the dock in the living room for a while, due to working from home during Covid. Even when I had unplugged the PC, the fan was still on with a high pitch noise. I had to physically unplug the dock to stop it making the noise. When I work I have to use noise cancelling headphones in order not to go crazy. 

 

It would be good if this could be fixed. 

11 people had the same question
1 REPLY 1

‎01-05-2021 07:14 AM

HP Recommended

make sure the latest f/w is installed on the dock... then, if the fan still runs with nothing plugged in constantly, i would contact HP Support to get it that looked at

I work for HP. However, all opinions and comments are my own.
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