• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Checkout the HP Cool Control for HP Spectre Notebooks Click here for tips and tricks to keep your device cool.
Locked

‎01-04-2021 09:00 AM

HP Recommended
Product: Thunderbolt Dock 120W G2
Operating System: Microsoft Windows 10 (64-bit)

The Thunderbolt dock makes noise no matter what I do. I had the dock in the living room for a while, due to working from home during Covid. Even when I had unplugged the PC, the fan was still on with a high pitch noise. I had to physically unplug the dock to stop it making the noise. When I work I have to use noise cancelling headphones in order not to go crazy. 

 

It would be good if this could be fixed. 

11 people had the same question
1 REPLY 1

‎01-05-2021 07:14 AM

HP Recommended

make sure the latest f/w is installed on the dock... then, if the fan still runs with nothing plugged in constantly, i would contact HP Support to get it that looked at

I work for HP. However, all opinions and comments are my own.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.