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HP Recommended
HP Notebook - 14s-cr2000tu
Microsoft Windows 10 (64-bit)

For the last 6 months, I am facing a system freeze problem I complaint many times every time from the hp support center not solved my problem pls check  my account details I have complaint many times but not been solved  still my problem is not solved I think its hardware related problem in my system my product in under warranty but not loved or complete help from HP daily problem increase in my system my work also pending not happy with this system please help me what I can do now and pls tell me how I extend my warranty period also solve my problem soon as possible next month my warranty also expire my new email id [personal info removed.]

2 REPLIES 2
HP Recommended

@Shouryachopra 

 

Welcome to the HP Community Forum.

 

Extending a Warranty on a system that HP will not fix under the current Warranty might not change the outcome.

 

Regardless,

The Community cannot intervene with decisions made by HP Support -- we are a user forum.

 

Request for Review – Please Read

 

A request has been submitted to our Community moderators for review and possible escalation of your question.

 

Worth Noting

  • Our Community is a peer-to-peer user group.
  • We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
  • Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
  • The time frame (how long it takes) to receive a response from HP is not controlled by the Community.

Important

  • Do not contact phone or email posted in a public or private message from “new” members.
  • Please do not post any personal information in the Community.  We are a public resource.

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

 

Dragon-Fur

HP Recommended

Hi @Shouryachopra,

 

Welcome to the HP Support Community. 

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.