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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-23-2017 09:20 AM

HP Recommended
Product: Hp probook 430 g1
Operating System: Microsoft Windows 7 (64-bit)
I start use my note book on battery 100% until 50% and it shutdow auctomatic i had compare power option with my ftiends's notebook but it doesn't help so if you know anorther way please tell me...
1 REPLY 1

‎05-25-2017 04:48 AM

HP Recommended

Hello @Nengcs,

You might want to take a look at this document: Battery Does Not Power Notebook or Hold a Charge

 

 

 It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.

You might find the answer to your battery/power issue as you work through the steps in that HP support article.

 

 Please test the battery : Testing and Calibrating the Battery (Windows 7)

http://support.hp.com/us-en/document/c00821536

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

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Thank You,

GBL84

I am not an HP Employee

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