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‎08-14-2022 06:45 AM

HP Recommended
Product: HP EliteBook 8440p Notebook PC (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

Hello so ideally one to turn on my notebook but the chargeing light is blinking orange and I can’t power it on the power adapter is 19.5 volts as the same as the laptop please help me 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-14-2022 07:38 AM

HP Recommended

Hello @Miky-124 

 

I think your options are exhausted...

 

Sorry, but in your case: Service is required !
- The computer should be disassembled and checked.
- [Always recommended ] Thermal paste for CPU GPU and bridges must be renewed
- [Always recommended ] The function of the fan(s) must be checked

- Short circuit test 

- ( if required ) Bios (chip) desolder, reflash, Bios (chip) solder in

- charger/battery test

- Components test

- General cleaning ...

 

--- HP warranty valid -> Contact HP Support

 

--- HP warranty expired:

If you can't do that, you should have it <serviced> by a professional notebook (chip level) repair store.

 

Good luck

View solution in original post

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4 REPLIES 4

‎08-14-2022 06:53 AM

HP Recommended

Hello @Miky-124 

Sorry to hear that you are having problems ... I would like to help you.

Follow the HP standard procedures:

(1) https://www.youtube.com/watch?v=sj6kYmT7GLs

(2) https://www.youtube.com/watch?v=qpiGUojtr3E

(3) Please report your results

HP Laptop Starts but No Display | Black Screen | HP Support
HP Laptop Starts but No Display | Black Screen | HP Support
youtube.com/watch?v=sj6kYmT7GLs
In this video, you will see how to fix an HP laptop with a black screen. If you can hear the fans and hard drives when you turn on your laptop but the screen remains black, follow the steps in this video to try resetting the laptop. Learn how to check the video card, recover the BIOS, and reset ...
Was this reply helpful? Yes No

‎08-14-2022 07:30 AM

HP Recommended

Hello so it dident work the fan dose not even spin any other ideas

Was this reply helpful? Yes No

‎08-14-2022 07:38 AM

HP Recommended

Hello @Miky-124 

 

I think your options are exhausted...

 

Sorry, but in your case: Service is required !
- The computer should be disassembled and checked.
- [Always recommended ] Thermal paste for CPU GPU and bridges must be renewed
- [Always recommended ] The function of the fan(s) must be checked

- Short circuit test 

- ( if required ) Bios (chip) desolder, reflash, Bios (chip) solder in

- charger/battery test

- Components test

- General cleaning ...

 

--- HP warranty valid -> Contact HP Support

 

--- HP warranty expired:

If you can't do that, you should have it <serviced> by a professional notebook (chip level) repair store.

 

Good luck

Was this reply helpful? Yes No

‎08-14-2022 07:45 AM

HP Recommended

Ok thank you for trying I will do that 🙂

Was this reply helpful? Yes No
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