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HP Recommended
HP EliteBook 8440p Notebook PC (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Hello so ideally one to turn on my notebook but the chargeing light is blinking orange and I can’t power it on the power adapter is 19.5 volts as the same as the laptop please help me 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Miky-124 

 

I think your options are exhausted...

 

Sorry, but in your case: Service is required !
- The computer should be disassembled and checked.
- [Always recommended ] Thermal paste for CPU GPU and bridges must be renewed
- [Always recommended ] The function of the fan(s) must be checked

Short circuit test 

- ( if required ) Bios (chip) desolder, reflash, Bios (chip) solder in

- charger/battery test

- Components test

- General cleaning ...

 

--- HP warranty valid -> Contact HP Support

 

--- HP warranty expired:

If you can't do that, you should have it <serviced> by a professional notebook (chip level) repair store.

 

Good luck

View solution in original post

4 REPLIES 4
HP Recommended

Hello @Miky-124 

Sorry to hear that you are having problems ... I would like to help you.

Follow the HP standard procedures:

(1https://www.youtube.com/watch?v=sj6kYmT7GLs

(2https://www.youtube.com/watch?v=qpiGUojtr3E

(3) Please report your results

In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease. Chapters: 00:00 Introduction ...
If your Notebook computer battery does not power the Notebook or hold a charge, then you might be experiencing a battery issue. Follow the steps in this video to troubleshoot the battery to determine if it needs to be replaced. Chapters: 00:00 Introduction 00:44 Troubleshoot the notebook power ...
HP Recommended

Hello so it dident work the fan dose not even spin any other ideas

HP Recommended

Hello @Miky-124 

 

I think your options are exhausted...

 

Sorry, but in your case: Service is required !
- The computer should be disassembled and checked.
- [Always recommended ] Thermal paste for CPU GPU and bridges must be renewed
- [Always recommended ] The function of the fan(s) must be checked

Short circuit test 

- ( if required ) Bios (chip) desolder, reflash, Bios (chip) solder in

- charger/battery test

- Components test

- General cleaning ...

 

--- HP warranty valid -> Contact HP Support

 

--- HP warranty expired:

If you can't do that, you should have it <serviced> by a professional notebook (chip level) repair store.

 

Good luck

HP Recommended

Ok thank you for trying I will do that 🙂

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