Nothing on the screen when laptop start up

[m13armstrong]

HP ZBook Fury 17.3 inch G8 Mobile workstation; Product No. 4F8L5EA#ABU; Serial No.[Personal Information Removed].

When the laptop start up there is nothing showing on the screen (blank screen) and the processor fan is running full speed.

[Dragon-Fur]

@m13armstrong 

Welcome to the HP English Community --

I've asked the Moderators to remove the serial number from your message --

Do not include private information here -- we are a public resource.

Thieves love to gather up every scrap of information you are willing to share.

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I do not have a solid solution --

I have a possible stop-gap to get your system back on its feet (sort of).

What?

My system - same model - collapsed in exactly the same way a while back --

I've not corrected the underlying issue.

Hypothesis

After all the hassle, I believe it's a rogue Update that was issued (and installed on my system successfully) in April - Update is known to have issues - Regardless, silly thing should never have tried to install again in July) --  Meh.

When this first happened, and after some pounding and a couple of failed restarts, I managed to get system up into UEFI -- I ran hours and hours of hardware diagnostics on it - All clean - the system is solid.

What to do?

Unplug all except the power -

Press and Hold the Power button until the system goes quiet (controlled crash).

Wait a minute.

Boot normally.

If the system boots up and you can get signed in, do that.

Dragon Opinion

At least while the system is not at its best, perhaps make sure that "Fast Start" is switched OFF.

Personal Choice

Control Panel > icon view > Power Options

Choose what the power buttons do

Click Change settings that are currently unavailable 

Remove Check (clear box) Turn on fast startup (recommended)

Save Changes

And...

Open Settings > Windows Update

Shut off / Pause Updates

What next?

I don't generally contact HP Support unless I'm sure I have a hardware problem.

This is not -- in my opinion -- hardware.

Personal choice.

At some point, I'm going to reload the OS.

For now, I've left the Windows Updates Paused -- the system is happy to run that way.

Like I said, it is a work around.

I have no idea whether you can regain control of the system.

I suggest that if you decide to contact HP Support that you perhaps try to run the hardware diagnostics - HP Support is fond of tests -- they must be convinced of the type of problem.   After the tests, perhaps put a copy of the results on a USB drive.

Also,

If your data is not backed up, do that.

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If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

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Thieves are waiting - do not just hand out your privacy to their keeping.

HP Support does not free-post phone numbers for HP Support on the Internet.

Your computer is not full of bugs and you do not need to pay a fee for driver support.

Pay attention to where you are going.

Do not wander around on the Internet looking for help –

When looking for help, start only at legitimate web sites for your product

For example,

HP products, start here in the HP Community or at the HP Website

Microsoft / Windows - start at Microsoft Web Site 

Do not be a victim.

Stay vigilant.

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