Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post

OEM M.2 SSD and no diagnostic tools

HP Recommended
ProBook 430 G5
Microsoft Windows 10 (64-bit)

In my two ProBooks there are OEM M.2 SSDs. In the ProBook 430 G5 it is a 512 GB Samsung MZVLB512HAJQ-000H1, in the ProBook 450 G6 a 256 GB SK hynix BC501 HFM256GDJTNG-8310A.


Samsung supplies its Magician software, Sk hynis the Drive Manager Easy Kit software. But both product can only be used with Retail SSDs and doesn't work with OEM products. Samsung and SK hynix told me to contact HP. From HP support I got the information, that there is nothing available.


Why can't I check my SSDs and firmware like everyone using a retail drive? Is there any other solution?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation