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Arpit123456789
New member
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Message 1 of 2
181
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Offer rejection

HP Recommended
hp pavilion cs2111tx
Microsoft Windows 10 (64-bit)

I got an offer of 999 with 5 pack included, due to some mismatch of documents my application was settled on hold and then i got a call from your service center that your problem with be resolved within 6 to 7 days. until that days my redeem time was passed and then after 7 days i got a call that due to mismatch of documents my claim was settled in hold so i told that i will see to it and then i go to the market where i purchased the laptop and told about the issue at that time they said that we will see and it will take time to change the bill. so i waited for 2 to 3 days and then i got a last call from your customer care that sir please update this and mail your documents to notebook@redeemnow.in and within an hour of your call i mailed all the required documents to this mail id and after that today suddenly i got a mail that you redemption has got expired.

so kindly request you to see in my matter and solve it as soon as possible i had mailed them but till now i didn't get any response from there side. i told this matter with a big hope. 

 

1 REPLY 1
kevin-t
Retired
Retired
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Message 2 of 2
Flag Post
HP Recommended

@Arpit123456789

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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