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‎04-21-2020 10:59 AM

HP Recommended
Product: HP ZBook 15
Operating System: Microsoft Windows 10 (64-bit)

Have an old ZBook 15 from work and want to install virtual software but can't because virtual technology is disabled in Bios. The person that setup laptop is gone and have no idea what Bios password is. I have the serial number and Bios version and have tried everything. Help please. 

1 REPLY 1

‎04-21-2020 01:21 PM

HP Recommended

@doodleysr 

I'm really sorry that we can not help you with this, but Community policy prohibits us from assisting you in any way.

For BIOS password resets, read this HP thread: https://support.hp.com/us-en/document/c06368824.

If you are not prepared to spend the money to get HP to replace the motherboard for BIOS password resets, you could take the PC to a local repair facility to see if they can do it for you -- but we are unable to assist in that.



I am a volunteer and I do not work for, nor represent, HP
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