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Ghassan_123
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Message 1 of 2
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Order cancellation

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Hi ,

I am in Berlin, Germany 

 

I ordered workstation  from the store and I received confirmation email from you. 

 

After that my order was cancelled without any reason or explanation,  I contacted my bank and the transaction was confirmed. 

 

I want to know what can I do in this case. 

 

Thank you. 

1 REPLY 1
kevin-t
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Message 2 of 2
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@Ghassan_123

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.


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