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‎06-10-2020 05:38 AM

HP Recommended
Product: HP Notebook-15s-dr1000tx
Operating System: Microsoft Windows 10 (64-bit)

I placed an order for HP Notebook-15s-dr1000tx , headphone and mouse,(Order no 101300000438340) on 25/5/2020 from the HP online shopping portal which was and is still mentioning that delivery will be done in 4 days. All payments was done upfront. Till date  ie after 15 days, there is no trace of the material and the call centre /helpline team is just giving false information saying will come back after 48hrs/72hrs/24hrs which they never do. No information of delivery for the material.

1. Is this how you have faced also in this community?

2. I would like to know and what is the next step that I can do as I am facing a lot of problem on this account?

I could have procured a laptop from some where else much earlier than this.

 

Kindly revert

1 REPLY 1

‎06-10-2020 11:42 AM

HP Recommended

@PandeA

Thank you for posting on the HP Support Community.


Don't worry as I'll be glad to help, in order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

ECHO_LAKE
I am an HP Employee

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