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HP Recommended
HP ENVY x360 Convert 15-eu0097nr

i'm really sad because the laptop I wanted went out of stock, and it was in stock a few hours before I ordered. 

 

I've been saving for it for so long. It's the HP ENVY x360 Convert 15-eu0097nr

 

It has all the specs I want .. Will HP know when available again... I have to order before the end of July. Is it possible if I call, they may have 1 in one of their warehouses that they didn't know about..?

 

Thanks,

1 REPLY 1
HP Recommended

@MrWaiting 

 

I am sorry you are stuck.

 

The actual answer:

You must contact the HP Store in your region - our Community is not a sales (or any business) department and we have absolutely no contact with the store or influence over the process.

 

HP Online Store – USA

 

 Store/HP.com USA Sales

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

 

Customer Service - Examples

 

 For example:  Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

OR

 

Under “I’m looking to buy…” > Select Home Products

Under  “I would like to…” > Select Contact a product specialist before I buy

 

OR

Select a subject type

 

 

Commentary

 

I know how you feel - I waited for a long time for a new workstation to be available"exactly as wanted" - found it, hesitated, and lost it.  Next build (it is a custom order) for a unit that is "mostly" what I want is November 2021.  Admittedly, it's pretty specialized - most people don't go to this extreme when ordering (or hesitating or order) a computer.

 

There is a world wide shortage of critical parts (we all know this).

It is driving both customers and companies nuts.

 

We cannot possibly know if the Store is holding out - I would guess the answer is categorically NO.

 

As to whether there is a lost computer of the exactly the type you want hiding somewhere in the warehouse - the chances of this are pretty slim, though not impossible.  The problem is no one knows what they don't know.

 

What else?

Personal Opinion:

Consider moving up to a Business class system.

If you are going to order a custom system, it makes sense to go "up" and get more than settle for less.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.