• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message

‎02-15-2023 06:19 AM

HP Recommended
Product: 524Z3EA
Operating System: Microsoft Windows 11

Hello,

 

I got a zbook 15 G8 524Z3EA in summer and have issues with it, it seams to be overheating quite often and when this happens it often results in a BSOD.

Running GPU intensive tasks also results in thermal throttling.

Now its the deepest winter and it still overheats, so there must be a problem.

I noticed that it tends to get temp problems while the fans are still on silent, so the active cooling kicks inn far to late,

are there any settings i could change or is that a known issue for which a firmware update would be available?

 

Or is this an indication of a hardware defect, not functioning heat pipe, or something?

 

cheers

Dr. Geyer

Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.