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Avatannguaq
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PC locks up or freezes

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hp elitebook 725 g4
Microsoft Windows 10 (64-bit)

Laptop is heated while it is being used The fan rotates quickly after the laptop is turned on After a while, the laptop will freeze

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REO51ST
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@Avatannguaq

 

What version BIOS do you have???

 

REO

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Avatannguaq
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latest viersion of bios
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Avatannguaq
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I also have exact problems with another model hp ellitebook 725 g4
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REO51ST
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Sorry @Avatannguaq:

 


@Avatannguaq wrote:
latest viersion of bios

 

I do not see latest as a VERSION number.

 

This is the latest Version: 01.24 Rev.A

 

REO

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Avatannguaq
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The BIOS HP N73 Ver. 01.23, 26-03-2018
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REO51ST
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Avatannguaq
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This update is for the BIOS family P81. version 01.24
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Avatannguaq
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The program says This update is for the BIOS family P81. version 01.24 And do not want to update bios
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Avatannguaq
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We have tried to update all drivers And install the latest BIOS version And test about driver update and Bios would help but it does not I think the laptop itself fails
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