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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-24-2018 09:18 PM

HP Recommended
Product: USB C Power Bank
Operating System: Other

I just tried to charge a few devices off the side USB port but the battery acts like it is dead, so I charged it over a four hour timeframe but still not working and the power bank seems to have two of the four lights partially lit. I have had this battery for about a month at this point so can't believe it is bad at this point so can I reset the battery or do I need to let it discharge over a couple weeks for it to reset itself? Or should I send it in for a replacement?

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