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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-27-2019 11:10 AM

HP Recommended
Product: HP ZBook and Z620
Operating System: Microsoft Windows 10 (64-bit)

Issue incurred on both HP ZBook laptop and Z620 desktops (Windows 10).  After short term of inactivity, unit will power down.  Checked power and advanced (additional) power settings / ok.  Turn off display: Never (battery or AC) / No Hibernate.  Modified Balanced Power Options (active) - issue remains.  Could see if issue was with laptop only > on battery vs AC, but is also happening with desktop unit as well.  Isolated issue for these systems only.  Similar hardware and Win 10 image - with Windows updates and updates from HP Support Assistant done.  [different power sources - 1 in Shop / other in Office area]

 

Could see if hibernate / sleep mode - but units perform shut down.  Thoughts?

 

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