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‎04-23-2020 07:38 AM

HP Recommended
Product: hp office jet 6700 premium
Operating System: Android 9.0 Pie

I am getting a missing or failed printhead. Anyone have a fix to this problem? I have tried to unplug and removed the ink and still nothing.  Wondering if it worth fixing.  HELP...

1 REPLY 1

‎04-23-2020 08:44 AM

HP Recommended

That seems to be a problem discussed here

https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/HP-Officejet-6700-Premium-Missing-or-Failed...

 

In that thread, it is stated "In this model (6700 Premium) the printhead CANNOT be replaced or removed.

It is part of the printer."

Considering the age of that thread and this being the same printer, I'd say "Time to retire that printer"


I'm not an HP employee.
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