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‎09-06-2020 08:56 PM

HP Recommended
Product: Hewlett-Packard HP 250 G4 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Bonjour , 

Depuis un certain temps, mon PC  Hewlett-Packard HP 250 G4 Notebook   ne marche que sur  secteur, une fois que je le débranche il s'éteint subitement. Ce problème est survenu brutalement, je n'ai vu aucun message d'erreur concernant l'état de la batterie auparavant. L'icône de la batterie affiche: 1% disponibles (branché). Avant c'était à 13% disponibles (branché) mais la capacité à chuter au fil du temps malgré que le secteur soit branché. Besoin d'aide! 

1 REPLY 1

‎09-07-2020 06:19 AM

HP Recommended

Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Or, if you prefer, you can visit the HP Support website (https://support.hp.com/us-en?openCLC=true), to find the support channel for your region.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
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