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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-05-2018 05:40 AM

HP Recommended
Product: Probook 450 G5
Operating System: Microsoft Windows 10 (64-bit)

Hello all,

 

I'm with a problem with a Hp Probook 450 after Spring update from MS.

 

Have two drivers that can't find drivers in hp website. The name that I get are:

  • AAP Server
  • Wireless iAP

Can't understand what they are.

 

The othe problem and more serious is with monitor. It turns black (It does not have any relation with power management config), and does not recover. I have to shut down the laptop in power button.

 

I've search other driver (Intel UHD 620), in Intel website, but when I try to install, receive an info that the driver is not for that graphics card.

https://downloadcenter.intel.com/download/27847/Graphics-Intel-Graphics-Driver-for-Windows-10

 

In HP website the driver that is offer is april, and it is the driver that is installed.

HD Graphics Drivers for Windows version 23.20.16.5018 (Installed)

 

Can anybody help please?

 

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