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elkinsm
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Probook 450 G6 randomly shutting down

HP Recommended
Probook 450 G6
Microsoft Windows 10 (64-bit)

We have 2 laptops in our fleet with the same problem. They are randomly going dark. No power light or charging lights but it appears the screen is still on. The only way to bring them back up is to hold the power button down for 30 seconds then they will be able to come back up. This is happening when working on them and not due to the laptop going to sleep. 

 

Any ideas would be helpful. 

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