Purchasing HP warranty and not receiving credit it!

[terjandrof1]

Hello Sirs/ Ma'ams, I have purchased the HP Warranty for my business laptop, but I did not receive credit on my account for the warranty I purchased online. I have provided the HP authorities with all the information on my warranty. The customer service seems to be completely worthless in my option. Does anyone know how i can go about getting a refund 

[Alden4]

Hi @terjandrof1,

Welcome to the HP support community.

Please help us with the laptop serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Alden4
HP Support 

[terjandrof1]

Hello and sorry for the delay. I am an overseas contractor working on a U.S. Base in Kuwait. My model number is 8UY76UT#ABA. And, my serial number is 5CG01317LT. My order number for the warranty is H354029064. 

Thanks,

Terjandro

[Alden4]

Hi @terjandrof1,

Thank you for your response, 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support