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‎12-23-2020 03:22 AM

HP Recommended
Product: Hp Laptop 15-bs1xx
Operating System: Microsoft Windows 10 (64-bit) 
It reported me that the battery was not working and it no longer charged the battery. I replaced it with a new one, but nothing remains the problem. It no longer charges the battery overnight. Did this happen to someone and how was the problem solved?

Mi ha riferito che la batteria non funzionava e non caricava più la batteria. L'ho sostituito con uno nuovo, ma non rimane nulla il problema. Non carica più la batteria durante la notte. È successo a qualcuno e come è stato risolto il problema?

1 REPLY 1

‎12-23-2020 08:09 AM

HP Recommended

Hey @MarcoRosati !

Hope your doing fine! ?

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator
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