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HP Recommended
HP Pavilion Gaming - 15-ec0027ax
Microsoft Windows 10 (64-bit)

In my hp pavilion 15 ec one of my RAM slot is not working .if i put There RAM .my laptop is stuck in hp loading page .now i am working with puting one 4gb ram in one slot.Can you help how those RAM slot can repair or where to repair ?

1 REPLY 1
HP Recommended

Hello Parag_3600,

 

first, you should look very carefully to see if there is any dust or dirt in the RAM slots. Then you should clean the pins of each RAM with isopropanol (or nail polish remover) and try again.

 

best regards

 

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