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HP Recommended
HP Notebook
Microsoft Windows 7 (64-bit)

Hi ,

I got a new laptop that had Windows 10 Home edition on it and I downgraded it to Windows 7 Professional 64bit and I do not have drivers fo rit so i cannot go online and I cannot even use my USB port.I need drivers for  my Etnernet Controller, Network Controller,SM Bus Controller and USB Controller. My product Number is 15-af131dx. Please an you help?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

For the smbus and usb controllers, download and install the AMD Chipset Drivers and restart the PC.

 

You want the 1st file listed.

 

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064

 

Ethernet Controller:

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

File name: sp71268.exe

 

Network Controller:

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

 

File name: sp72932.exe

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

For the smbus and usb controllers, download and install the AMD Chipset Drivers and restart the PC.

 

You want the 1st file listed.

 

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064

 

Ethernet Controller:

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

File name: sp71268.exe

 

Network Controller:

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

 

File name: sp72932.exe

 

HP Recommended

HI Paul Tikkanen,

Thank you for your help. All my problems have been resolved.

 

Gabriel

HP Recommended

You're very welcome, Gabriel.

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