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Jlwjr
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Re: beats audio driver missing - hp 17

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I'm running a Zbook 17 and the IDT Audio Driver got corrupted after a recent windows 10 update. I had to unistall the IDT Audio but not can't find the Driver, etc. to reinstall. Is there a softpaq for this machine? I tried a couple of other sp...exe's but this hardware was not sopported...

 

Thanks

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Paul_Tikkanen
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Hi:

 

See if installing this driver and restarting the PC resolves the problem...That would be the only suggestion I can offer.

 

6.10.6492.0 Rev.A

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

 

If the above driver installs, it may set the headphones/headset as the default (leaving you to believe the audio still isn't working), so go to the windows control panel>hardware and sound>sound>manage audio devices and set the PC speakers as the default.

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Jlwjr
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ok, thanks I'll check it out...

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Jlwjr
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no, it gives me the "hardware is not supported" message...

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