• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎10-22-2021 04:15 PM

HP Recommended
Product: HP Pavilion 15
Operating System: Microsoft Windows 10 (64-bit)

Hi! 

I purchased HP Pavilion 15 business laptop and it came with a rectangular size (2x3) flash drive with a puppy design on the front of it, It was included with the instruction pamphlet but there is no explanation for how to connect it? Does anyone know about this and help me how I can use this? Thank you in advance for your help. 

Category:
2 people had the same question
1 REPLY 1

‎10-22-2021 04:57 PM

HP Recommended

@Aud3 

 

Pavilion machines are not Business class machines. What is it ? The rectangular flash drive should have something on it. Can you read the information or label on it ? Is it same shape with the following one

 

         SD sw.jpg

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.