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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-19-2019 10:05 AM

HP Recommended
Product: HP Elitebook 830 G5
Operating System: Microsoft Windows 10 (64-bit)

I have recently been issued this laptop,  I remember accessing the volume mixer to select a speaker and now I have this permanent image which is causing me distress as I can't get rid of it.  I have checked the control panel, clicked on Exit.

I also googled it and I haven't found a solution.

Another person asked the same question on this forum but has not received an answer.

 

The only solution suggested on the internet that seems to work is to uninstall the B & O driver and replace with a generic one.

 

Unfortunately, I don't have admin rights on the laptop to do this and want to know if there is way I could remove it.

B & O image 2019-11-19 165354.png

Thanks

 
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