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11-29-2018 02:47 PM - last edited on 11-29-2018 02:58 PM by rick-s
Hello dear friends can you help me please to reset bios password on my elitebook 840 G1 ,i need to update my bios very much!Thank's a lot friends)
[serial number removed]
11-29-2018 02:55 PM
Welcome to the HP Support Community @2709181
For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
When talking to the HP rep ask them to escalate your service request.
Just to note:
Do not try removing the RTC/BIOS battery. As it will not remove the password, but it may reset the clock and as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC may cause it to fail.
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