Post new question
Question
Reply
 
Honor Student
Posts: 3
Member Since: ‎06-20-2016
Message 1 of 4 (510 Views)

Reset bios password

Product Name: HP EliteBook 8760w
Operating System: Microsoft Windows 7 (64-bit)

Hello,

Does anyone know how to reset the BIOS password on the ELITBOOK 8760w, i have lose my password & when i would like to enable the virtualisation mode i can't enter to bios administration

 

Note; i have a new version of BIOS

 

Thanks for your time

Reply
0 Kudos
Teacher
Posts: 70
Member Since: ‎09-22-2015
Message 2 of 4 (376 Views)

Re: Reset bios password

Dear Customer,

 

Please contact HP technical support at 866 625 1175  ( for elitebooks)

They will require the  UUID and serial number from the F1 screen and will be sending a file to reset the BIOS password

 

Or you could also start a chat session using the below link

chat at www.hp.com/go/ispe

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

Techtoday

Honor Student
Posts: 3
Member Since: ‎06-20-2016
Message 3 of 4 (365 Views)

Re: Reset bios password

[ Edited ]

Hi thank you for your mesage

 

I have tryed to contact hp in www.hp.com/go/ispe but they tell me yhay my SN; (removed content) is not valide???

Regards

Grad Student
Posts: 216
Member Since: ‎05-06-2012
Message 4 of 4 (282 Views)

Re: Reset bios password

Model: HP EliteBook 8760w

OS: Microsoft Windows 7 (64-bit)

 

Hi, Please contact the Voice support  on 866 625 1175 and provide them both Serial number and product number which would be useful to pull up the unit's information, as said we would need the UUID for the issue.

 

Regards
Satish
HP Inc


Click on " Kudos Star " icon on left hand side if resolved.

I am a HP employee, but the comments in this forum is of my own and does not represent HP

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation