cancel
Showing results for 
Search instead for 
Did you mean: 
SHadin
New member
1 0 0 0
Message 1 of 3
482
Flag Post
HP Recommended

SMC.BIN for HP 450 G2

450 G2

Hi

I need help for two Probooks 450 G2.

They have passwordn on bios i need smc.bin to reset bios can someone help me.

 

1. HP ProBook 450 G2

Product:K9K38EA#UUZ

Serial: [edited]

 

2. HP ProBook 450 G2

Product: J4T19EA#UUZ

Serial: [edited]

Tags (1)
2 REPLIES 2
Level 16
25,081 24,631 3,556 7,969
Message 2 of 3
466
Flag Post
HP Recommended

SMC.BIN for HP 450 G2

Welcome to the HP Support Community @SHadin

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC battery.  It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC  will cause it to fail.

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
0 Kudos
smileconfidence
Level 2
25 21 0 1
Message 3 of 3
141
Flag Post
HP Recommended

SMC.BIN for HP 450 G2

I have just put the phone down and have been told that HP no longer offer this service!!!!!

What is going on?

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation