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SHadin
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SMC.BIN for HP 450 G2

HP Recommended
450 G2

Hi

I need help for two Probooks 450 G2.

They have passwordn on bios i need smc.bin to reset bios can someone help me.

 

1. HP ProBook 450 G2

Product:K9K38EA#UUZ

Serial: [edited]

 

2. HP ProBook 450 G2

Product: J4T19EA#UUZ

Serial: [edited]

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REO51ST
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HP Recommended

Welcome to the HP Support Community @SHadin

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC battery.  It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC  will cause it to fail.

 

REO

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smileconfidence
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HP Recommended

I have just put the phone down and have been told that HP no longer offer this service!!!!!

What is going on?

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