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HP Recommended
HP ProBook 650 G8 Notebook PC (1Y5L3AV)
Microsoft Windows 10 (64-bit)

Hi!

 

We have encountered networking issues on some of our Probook 650 G8 assets, and found that applying the SP135874 update successfully fixes the issues.

 

SP135874 is listed on the drivers download page on HP Support website (https://support.hp.com/ca-en/drivers/selfservice/hp-probook-650-g8-notebook-pc/37934587, under "Drivers - Network") as being applicable for the Probook 650 G8 (systemID:87ED). But when trying to refresh our drivers pack using HP Image Assistant, that softpaq isn't downloaded. A further look at the softpaq's CVA (https://ftp.ext.hp.com/pub/softpaq/sp135501-136000/sp135874.cva, under the [System Information] section), the Probook G8 is not listed a a supported/targeted system.

 

As I'm unsure that SP135874 is applicable to Probook 650 G8s, could you ensure that both the HP Support website and HP Image Assistant's update catalog are in sync?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.