cancel
Showing results for 
Search instead for 
Did you mean: 
Dr_awsm
New member
1 0 0 0
Message 1 of 2
191
Flag Post

Screen hinge broke Envy 13 2018

HP Recommended
Hp envy 13
Microsoft Windows 10 (64-bit)

I just opened my laptop yesterday and i heard a sound and now this happen .

Everything is fine the screen is not damaged but sometimes i see an orange circle in this corner ? 

Is there any solutions or can i fix it by myself because we are in quarentine  

 

20200708_170715.jpg

20200711_170617.jpg

20200708_170652.jpg

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,992
Message 2 of 2
Flag Post
HP Recommended

@Dr_awsm I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation