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- HP Community
- Notebooks
- Business Notebooks
- Screen hinge broke Envy 13 2018
Create an account on the HP Community to personalize your profile and ask a question
07-11-2020 10:09 AM
I just opened my laptop yesterday and i heard a sound and now this happen .
Everything is fine the screen is not damaged but sometimes i see an orange circle in this corner ?
Is there any solutions or can i fix it by myself because we are in quarentine
07-11-2020 06:47 PM
@Dr_awsm I understand your concern and I will bring your issue to the attention of an appropriate team within HP.
Although, I'll need some private information from you in order to create a case for you.
Please look for a private message requesting additional information.
Keep in mind not to publicly post personal information (serial numbers, case details, etc...).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!
Thank you for visiting the HP Support Community.
Riddle_Decipher
I am an HP Employee