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HP Recommended
Hp envy 13
Microsoft Windows 10 (64-bit)

I just opened my laptop yesterday and i heard a sound and now this happen .

Everything is fine the screen is not damaged but sometimes i see an orange circle in this corner ? 

Is there any solutions or can i fix it by myself because we are in quarentine  

 

20200708_170715.jpg

20200711_170617.jpg

20200708_170652.jpg

1 REPLY 1
HP Recommended

@Dr_awsm I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.