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EddyCo
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Message 1 of 4
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Screen locks up then shrill tone

HP Recommended
1MP25UT#ABA
Microsoft Windows 10 (64-bit)

My computer has frozen 3 times in the middle of an important event--once while running a closed loop PowerPoint pres and twice while talking to a client on Zoom. When I hold down the on/off button to shut it down, upon restarting it emitting a shrill tone or a buzzing.

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Ruben_S
Level 6
Level 6
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Message 2 of 4
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HP Recommended

Hi,

 

The buzzing noise may come from FAN.

Please update system BIOS from the link below and check.

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-zbook-studio-g4-mobile-workstation/148...

 

"I work for HP."

Regards,

Ruben

 

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EddyCo
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Done, though I can't force the error. Also, what about the high-pitched shrill sound and the locked up screen?

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Ruben_S
Level 6
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HP Recommended

I would suggest you to contact HP tech support, could be issue with Hardware component.

 

"I work for HP."
Regards,
Ruben

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