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Slow performance : GPU never used

HP Recommended
HP Zbook 14u G5
Microsoft Windows 10 (64-bit)

I have just bought a zbook 14u g5 (4K display) and I'm very disappointed with performance, specially with video performance. It looks like the GPU is never used and all activities are performed by Intel UHD.


I tried several configuration in power management (also my laptop with battery saving is on for a maximum of 3h) but for many activities the GPU is always 0%. Examples:


- 4k video

- Esri Arcgis

- powerpoint (typing is incredible slow)

- lightroom



I also noticed when I boot the circular icon is duplicated like the image is not fitted but arragend over a bigger monitor.


Software (18.Q2) is updated, software is well installed, ecc.


What could be a reason?

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