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Andy0707
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Smc

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Zbook15

How can I obtain smc file 

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REO51ST
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@Andy0707

 

Do you need it to reset BIOS???

 

REO

Andy0707
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Hello

Yes i need reset bios please.

Can You help me how to obtain SMC files please?

Thanks

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REO51ST
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@Andy0707

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC/BIOS battery.  It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC will cause it to fail.

 

REO

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