03-27-2018 08:18 AM
one simple question that any HP expert should know the answer to.
I am trying to build OSD for a series of HP models (both desktops and laptops).
It seems like there are multiple versions for any software or drivers included in different softpaqs.
Class Driver Version SoftpaqID ModelsSupported
----- ------ ------- --------- ---------------
Software HP Hotkey Support 220.127.116.11 Rev.A sp71790.exe EB820G1:EB840G1:EB850G1
Software HP Hotkey Support 18.104.22.168 Rev.A sp76281.exe PD400G3MT
Software HP Hotkey Support 22.214.171.124 Rev.A sp77566.exe EBF1040G2
Software HP Hotkey Support 126.96.36.199 Rev.A sp79266.exe EB820G2
Software HP Hotkey Support 188.8.131.52 Rev.A sp79849.exe ZBG3
Software HP Hotkey Support 184.108.40.206 Rev.A sp81790.exe EB820G3:EB840G3:EB850G3:ED800G3DM
Software HP Hotkey Support 220.127.116.11 Rev.A sp84846.exe EB820G4:EB840G4:EB850G4:EB830G5:EB840G5:EB850G5
My question is:
Can we use the latest version for all models? It seems like that should be the proper way to go.
The above are taken directly from HP Support Pages for our current fleet. BUT, I found out that version 18.104.22.168 (the latest) within its CVA file it says that it has superceded version 22.214.171.124 Rev.A. So, only after opening the specific CVA I was able to see that what HP Support pages provide (as well as SSM) is not current.
The same would apply to the chipset drivers, graphics drivers etc. It really doesn't make sense to deploy numerous versions to our fleet when the latest should cover for all.
Any answers, kindly be with specific knowledge.
Thanks a lot!
03-27-2018 08:36 AM
Another great example is below:
Chipset-ME Intel Management Engine Software 126.96.36.1998 Rev.B sp74499.exe WSZX20
Chipset-ME Intel Management Engine Components Driver 188.8.131.525 Rev.A sp79059.exe EB820G1:EB840G1:EB850G1:EB820G2:EB840G2:EB850G2:ZBG2:EBF1040G2:PD400G3MT
Chipset-ME Intel Management Engine Driver 184.108.40.2065 Rev.A sp82015.exe ED800G1DM:ED800G1TWR:ED800G1USDT:PD600G1DM:PD600G1SFF:PD400G2MT:ED800G3DM:ED800G3SFF
Chipset-ME Intel Management Engine Driver 220.127.116.115 Rev.A sp82469.exe EB830G5:EB840G5:EB850G5:ED800G2SFF
Chipset-ME Intel Management Engine Components Driver 18.104.22.1685 Rev.W sp82472.exe EB820G3:EB840G3:EB850G3:EB820G4:EB840G4:EB850G4:ZBG3
Chipset-ME Intel Management Engine Software 22.214.171.1245 Rev.A sp84650.exe WSZX40
Although there are numerous softpaqs, if we look inside the CVAs, we see a very limited set of HP Models as Supported.
BUT if we actually have a look inside the .inf files of the drivers, they are proper Intel drivers and support all of the models.