Purchase and change out the battery yourself for the expense of having to purchase said battery. This method is fast, not difficult, and costs you only time and the purchase of the battery.
If the computer is in Warranty, contact HP Support, submit a case, prepare to send the computer to HP for repair.
Third, unofficial option
Wait for an agent to find your message, evaluate the content, and respond.
Lots of people do opt for the third option - "bloated" battery is a sensitive subject for some and the idea of just changing out the battery is unacceptable for any reason.
The fastest option is to purchase and replace the battery.
We can provide the information to help you replace the battery.
There is also video available.
Essentially, the basic information you need is located in the Service Guide for your computer.
Device Home Page - References and Resources –Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) aCategory>Topic >Subtopic
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