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10-21-2022 06:31 AM
Sorry to hear that you are having problems ... I would like to help you.
If <HP Support Assistent> was installed or computer registered at HP -> Contact HP Support
|Standard procedure would be the following|
Please contact POLICE ! They can investigate and have special rights.
You will need proof of ownership: proof of purchase (invoice), documents such as warranty and emails from HP. On the packaging of the notebook there is a sticker with the unique product data
product number (p/n)
serial number (s/n)
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