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‎11-16-2020 06:14 AM

HP Recommended
Product: ProBook 470 G4
Operating System: Microsoft Windows 10 (64-bit)

Occasionally, a strange chemical smell emanates from my HP ProBook 470 G4 laptop. This is usually, but not always, accompanied by a short, sharp sound within the laptop. The sound brings to mind something between a spark and a discharge from a spray nozzle. 

 

The effect is that my nostrils get irritated and I sneeze. Just for a moment. But there's nothing visible in the air around.


I discovered this some weeks ago. The laptop works without any trouble. 

 

A similar issue, also with an HP laptop, was reported here: https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Weird-Chemical-Smell-coming-out...

 

Do you know what causes the problem? Could you please suggest a solution?

1 REPLY 1

‎11-16-2020 06:53 AM - last edited on ‎11-16-2020 07:20 AM by Retired

HP Recommended

Many more HP users have in fact reported the "smell" problem. See, for example,

 

https://h30434.www3.hp.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q...

[content removed]

 

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