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‎06-28-2022 01:57 PM - last edited on ‎06-28-2022 03:12 PM by Retired

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Have an HP ENVY x360

Product  267R5AV

Serial # [Personal Information Removed]

Laptop is stucked on airplane mode.  

I have tried fn + f5 key - negetive results 

I have reset settings - negetive results

Need help turning off airplane mode.

 

Category:
1 REPLY 1

‎07-02-2022 12:24 PM

HP Recommended

Hello @Carhernandez77 

 

Sorry to hear that you are having problems ... 

 

(1) Update BIOS

HP Notebook System BIOS Update (AMD Processors)

F.07 Rev.A20.4 MBMar 20, 2022Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"

(2) Update wireless driver ( install both, one will work ! )

Intel WLAN Driver

22.110.1.1 Rev.A32.8 MBJan 19, 2022Download

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.199 Rev.S25.1 MBMar 11, 2022Download

 

(3) Reboot and test again ... deactivate Flight mode if it's enabled ✈️

 

 

Please report your results

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

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