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HP Recommended
HP Probook

HP Powerbook i7

 

1 REPLY 1
HP Recommended

if this is a HP ProBook (and not a powerbook) then make sure you provide the actual model and OS versions you are using... You can hard restart by pressing the power button for 15secs... once you power restart the laptop, run HP Image Assistant and update the BIOS and all drivers it suggests

I work for HP. However, all opinions and comments are my own.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.