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Schoolgirl2
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Message 1 of 2
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Suddenly in sleep mode and can not turn on or off. Power light is on

HP Recommended
HP Probook

HP Powerbook i7

 

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soccer_dan
Level 8
Level 8
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Message 2 of 2
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HP Recommended

if this is a HP ProBook (and not a powerbook) then make sure you provide the actual model and OS versions you are using... You can hard restart by pressing the power button for 15secs... once you power restart the laptop, run HP Image Assistant and update the BIOS and all drivers it suggests

I work for HP. However, all opinions and comments are my own.
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